• We accept returns for credit notes or exchange in size within 7 days of receiving the order. NO CASH REFUNDS .

  • The product should be new, unused, and returned with the original tag.

  • The credit note is to be used within 3 months or 90 days from the date of issue.

  • The credit note cannot be used with a promo code.

  • The return policy does not apply to the purchases made in the sale or at a discounted price. 

  • Customized orders are not applicable for refund or exchange policy.

  • We make sure that all products are packed with care and under surveillance. They go through a quality and damage check before getting shipped. 

  • In case, you receive a damaged, defective, wrong, or incomplete order, kindly get in touch with us with 24 hours of order received via email along with the picture of the product.

  • The order is to shipped back to the following address along with the tag and invoice to the below address:

  ESSEMM ACCESSORIES

            A 302  Sunita apartment,
            S V Road,
            Malad West,
            Mumbai 400064

  • The return shipping cost is to be borne by the customer. 

  • In the event of a return, the customer will receive an email with a voucher code to be used online as a credit note.

  • There will be no refund in cash or bank.